CUSTOMER SERVICE
CUSTOMER SERVICE
Junior Executive
Responsibilities:
- Filing of documentation, records, notes and all correspondence.
- Managing inventories and maintaining updated records of purchased products, delivery information, and invoices.
- Maintain a positive, empathetic, and professional attitude.
- Respond promptly to inquiries.
- Know products thoroughly to answer questions.
- Keep records of interactions, transactions, comments, and complaints.
- Coordinate with colleagues as necessary.
- Provide feedback on customer service efficiency.
- Ensure customer satisfaction and professional support.
Requirements:
- Mandarin speaker is preferable, as mostly deal with clients from China
- Good interpersonal and communication skills
- Be able to deal issues independently
- Positive working attitude and responsibility
- Ability on multi-tasking and work independently
Benefits:
- Bonus.
- Allowances / Incentives (Transport, Attendance）
- Company Activity (Team Building, Annual Dinner, Company Trip)
- Casual Wear to Work
- Positive Working Environment KTV room in the office
Qualification:
Higher Secondary/STPM/"A" Level/Pre-U
Job Details
Job Specialization:
Customer Service
Job Location:
Johor
Employment Type:
Full-Time
Age Range of Candidate:
19 - 29
Years of Experience:
1
Monthly Salary:
MYR2200 - MYR2800
